Support

Support is answered by the people who build Eobify, by email, on working days in UK hours. Most questions are about getting an existing spreadsheet register into Eobify without retyping it, about a posted EOB that does not balance to the claim, or about how a denial and its appeal are recorded. Write with the claim in question described by its date and payer, never by the patient, and you will get an answer about that claim.

If Eobify Pro is not doing what you took it out to do, write to us and we will refund it. We would rather give the money back than argue about a subscription somebody is not getting value from, and you can cancel from inside your account without asking anyone. Cancelling needs no message at all: your account ends the subscription itself, effective at the period end. Prefer email? hello@eobify.com reaches the same people.